What is Rise’s Free Coronavirus Telehealth Assessment for Texans?

Our team has created a free telehealth service for people who are seeking guidance and information about the novel coronavirus (COVID-19).

If an individual thinks they may be experiencing signs or symptoms of the coronavirus (COVID-19), they complete the online assessment and If appropriate, we will schedule a video consultation with a Rise provider. After reviewing your information, a Rise provider will determine if a consult is needed.

We are collecting donations for the Red Cross at the end of the screener if you wish to contribute (optional).

If you are severely ill, do not go through this assessment. Please seek in-person medical care by calling your physician. If you cannot reach a provider by phone and are severely ill, call 911.

Severe symptoms of coronavirus include:

  • Very high fever (temperature higher than 102ºF)
  • Difficulty breathing
  • Inability to keep liquids down
  • Please call (817) 900-0304 if you have any questions!
  • Our providers are online Mon-Fri, 8am-5pm centeral timezone.
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What is Rise’s Free Coronavirus Telehealth Assessment?

Our team has created a free telehealth service for people in Texas who are seeking guidance and information about the novel coronavirus (COVID-19).

If an individual thinks they may be experiencing signs or symptoms of the coronavirus (COVID-19), they complete the online assessment and If appropriate, we will schedule a video consultation with a Rise provider. After reviewing your information, a Rise provider will determine if a consult is needed.

We are collecting donations for the Red Cross at the end of the screener if you wish to contribute (optional).

Where is the Coronavirus Assessment available?

We’ve launched the assessment to people located in Texas due to coverage bandwidth.

How does it work?

Based on the latest information and guidelines from the Centers for Disease Control (CDC), the World Health Organization (WHO), and Texas public health departments, we created a risk assessment tool. Our tool collects self-reported information for our provider to review and determine severity.

After risk factors and symptoms are reviewed by our providers, those at-risk will be connected by our board-certified providers. During the video consult, the provider will gather any missed information on the patient and recommend the right course of action. Recommendations could range from self-quarantine to instruction on where to find local testing and diagnostics. Those feeling severely ill should go to the ER immediately.

Patient seeking in-person testing and diagnostic will be provided with resources for creditable local providers they can assist. Following guidelines, we also report suspected cases to the appropriate Texas public health departments to help inform national response efforts.

If you're found to be low risk at the time of your consultation, we will send you guides to a number of resources and encourage the patient to keep a close eye on new or worsening symptoms. If symptoms worsen after your consult, please seek in-person medical attention. Our goal is to help Texans understand this complex virus and help keep themselves, their families, and their communities safe with up-to-date resources.

Are Providers diagnosing or testing for COVID-19 on your platform?

No, we are not diagnosing or treating COVID-19. This complex virus requires in-person testing that cannot be performed via telemedicine. We help patients assess risk markers and guide them to appropriate next-steps, free of charge. We do not have access to COVID-19 tests.

Why are you doing this for free?

Help Texans understand the differences between the common cold, the flu and COVID-19:

The CDC has recommended that people with symptomatic signs speak with a remote provider via telehealth to can provide comfort and guidance in this crazy situation.

If found to be at high-risk for COVID-19, our providers will give recommendations on next steps. Advice could range from self-quarantine to instruction on where to find local testing and diagnostics.

Relieve the Strain on our Texas Health Systems:

If you have been watching the news or following on social media, you have seen the overwhelming burden this virus is having on Hospitals and clinic across the globe. Rise wants to do our part in supporting this pandemic and aid people who are concerned about COVID-19.

Local experts have voiced concerns of overcrowded health systems, which is straining the emergency rooms proving to be a costly burden on staff and systems alike. We want to free up ER waiting rooms so people with serous conditions and sicker patients may be triaged efficiently.

Provide a Hub for all Information on Coronavirus:

As public fears increase and misinformation to spread, we want to a single source of truth for the public and our patients to help subdue the fear. Even if you have an established car provider, Rise can help you comfortable and efficiently move into the health system for more help.

We could charge for a virtual office visit or bill your insurance, but we do not feel that is right…

Will Rise share any of its data with public health officials?

According to the CDC, “Healthcare providers who are concerned that a patient may have COVID-19 should contact their local county or state health department immediately for consultation and guidance.” We are obligated by law to release information to authorities in the event you are found at-risk. All departments are held under HIPAA compliant confidentiality so your information will be treated diligently as we do with all of our patients.

COVID-19 Symptoms, How to Protect Yourself and Others...

Watch out for these Symptoms:

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. 

The following symptoms may appear 2-14 days after exposure. Note similarities to the common cold and Flu.

  • Fever
  • Cough
  • Shortness of breath

High Risk Markers are recently traveling to one of the countries listed on this page.

Click below to get started if you think you may be at risk.

The best way to prevent illness is to avoid being exposed to this virus.

The virus may spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory spray (projectile spit) produced when an infected person coughs or sneezes.
  • Older adults and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more seriously ill.

Take these steps to protect you and those around you:

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer. Cover all surfaces of your hands and rub them together until the liquid is dry.
  • Don’t touch your face… Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.

Stay home if you’re sick

  • Stay home if you are sick. In times like these, it’s best to self-Quarantine and seek medical advice (try our free assessment telemedicine tool).

Cover your coughs and sneezes

  • Use a tissue, then Throw used tissues in the trash can immediately. wash your hands with soap and water for nor more than 20 seconds. Open any doors with the napkin or towel to avoid germs on the door handle.

Wear a facemask if you are sick

  • If you are sick:  wearing a facemask around other people before you enter a healthcare provider’s office will help protect from the spreading of germs. If you are not able to wear a facemask (for example, because it causes trouble breathing) then cover your mouth with your elbow and couch into your shoulder.
  • If you are NOT sick: You do not need to wear a facemask as they do not protect you from exposure. Facemasks may be in short supply and they should be saved for healthcare professional in direct contact with those severally ill.

Clean and disinfect

Clean all surfaces around you regularly. Keep yourself bathed and shower daily.

According to the CDC:

To disinfect:
Most common EPA-registered household disinfectants will work. Use disinfectants appropriate for the surface.

Options include: 

·       Diluting your household bleach.
To make a bleach solution, mix:

o   5 tablespoons (1/3rd cup) bleach per gallon of water
OR

o   4 teaspoons bleach per quart of water

Follow manufacturer’s instructions for application and proper ventilation. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.

·       Alcohol solutions.
Ensure solution has at least 70% alcohol.

·       Other common EPA-registered household disinfectants. 
Products with EPA-approved emerging viral claims are expected to be effective against COVID-19 based on data for harder to kill viruses. Follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).